"The room was indeed very nice, however, the day was not very family, friendly, I’m not child friendly, not business friendly. The Wi-Fi did not work. The TV does not have Netflix, there’s no YouTube etc. I chose the loft and there were no navy gates, the pullout couch was not made. Otherwise aesthetic wise it’s nice if that’s what you’re going for, but it’s not very practical, there was no place for me wash my children’s bottles. I couldn’t boil water.
The female staff was unpleasant. She went ahead to let us know that someone complained about my son was crying for his dad…. Like ok. They had no mill for sale. One water complimentary. No food available for purchase. It’s a no for me overall and very much expensive ."